I tried paying online and it didn't take my payment. Credit One Bank ranks 139 of 692 in Banks category. This company is only reachable through telephone. I’d been trying to rebuild my credit like most credit one customers (were not customers to this company, simply dollar signs, the word customer infers we be appreciated in some way and shows a little respect as such) first of all I'll say that I appreciated this company taking a chance on me and my less than perfect credit score when giving me a credit card. Product A+++; does as intended--CREDIT BUILDER (even at 31!). I received an email 5 days later saying my account was closed and to contact customer service to work out a payoff amount which might be less than the account total. I was affected by Covid a total of 4 times so far. Or anything that would have made them more money off me. My plan was working well and my credit score was already going up in the first couple months from doing this. The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – … WTF?! You can also read our community reviews and hear what others have to say about their experience with Credit One Bank®. Get buying tips about Credit Cards delivered to your inbox. 7/21/2020. Well, let me tell you the answer I got left my mouth wide and jaw slacked. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Now I didn’t pay the card off each week, (I did at the end of the month though) I typically just paid a hundred or two hundred dollars I’d have to give me an allowance on available credit, I didn’t use multiple payment methods to pay the credit card payments. Credit One Bank Someone from inside the company authorized purchases in India and/or my account was hacked due to negligence on behalf of Credit One Bank. Don't waste your time. CreditOneBank.com - can't reach any cancellation dept! Blog article. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Credit Cards and Plans in Richmond, VA. See BBB rating, reviews, complaints, request a quote & more. On the fourth week I went to use it and it was declined. Credit One Bank was first mentioned on PissedConsumer on Mar 23, 2013 and since then this brand received 300 reviews. I recently had gotten offers for credit card accounts when placing online orders, and was happy to accept them. Credit One charges you a yearly fee. And then another hit to my credit because they closed the account with a balance. User's recommendation: You guys need more professional Customer Representative and make sure your Institution is Customer friendly. Review #2303373 is a subjective opinion of poster. This company is not yet accredited. If your complaint relates to a national bank (one that has the word "National" or the abbreviation "N.A." What is your customer experience with Credit One Bank? We did both and it's working excellent. My assumption was that like any other credit card company I could file a dispute over the phone, or very least by email as I've had to do that before with other credit card companies, but I was wrong. User's recommendation: Beware. After talking to 6 representatives I finally got it resolved. And Capital One, Chase, Citi, Wells, Amex, Apple Card, etc etc.. Thx & good luck. They were all made from the same account. Check our FAQ. WTH. I didn't get a credit card in my teens/early 20s. But if you are responsible and pay all your bills on time and not occur interest and late fees then I’m sure that you would give this company a four-star like I am! They then locked my account so I couldn’t make a monthly payment by express or standard time frame nor could I use a different payment method to pay the payment. I cannot get a customer service rep on the phone. Review #2337457 is a subjective opinion of poster. Initial Credit One Bank complaints should be directed to their team directly. I was told they do have email but not for this. ", "stay away from this company". Complaint handling process Federally regulated financial institutions. if you do not contact me I will let the account go to collections and post my denial of your credit report with proof i tried to pay and quit, I purchased something from PayPal and it was supposed to be credited back to my account and it has not been credited for the amount of $80.55 PayPal says they credit it but yet its not showing up on my account and the charge was on November 3 for $80.55, I am in Dominicana República and mi account ist Block. Your bank Institution is not a customer friendly at all. Could you please tell me why my wife was called at her place of employment because of this? I’d say be cautious. If you want o fix or build your credit follow the rules and this card is perfect. Why would a credit card company close an account who’s owner was making payments on it with more frequency than most folks with poor credit would. Apparently I did something very wrong by paying them all the time. April 14, 2015 Dear All Welcome to the refurbished site of the Reserve Bank of India. Banks, issuers and credit card companies do not endorse or guarantee this content, are not responsible for it, and may not even be aware of it. That being said, they are a business they need to make money. I need to speak to an agent right now. I need a representative to give me a call. Not true, I make 2-4 payments a month usually paying in full each time, never had a issue. User's recommendation: Stay away for this outfit, there is zero help and their fees too high. Just my bank account and those were the only charges my bank account was being used for. They said the ONLY way to file a dispute was by mail. What can we help you with? We will SUE Credit One FREE over any amount! Credit One gave me a credit card when no one else would. Credit One Bank offers a variety of benefits to its cardholders. I have paid off this card twice this month. I read payments do not post on time, not true, they post the same day made. Credit One Bank is a major credit card company that operates online and does not have any physical branch locations. Now, I have a ding on my credit because they don't talk to customers. This company provided me two credit cards! For myself. Click the 'Return to CreditOneBank.com' button to return to the previous page or click 'Continue' to proceed to the third-party website. The Credit One Bank Platinum Visa an unsecured option that doesn’t require a deposit and is available to those with fair credit. I didn’t use my card at all during that three weeks. Anyway, I was approved and it said I should wait for my card in the mail. Most commonly, consumers tend to contact Credit One Bank to ask questions about: Payments and Charges, Cards, Account. Credit One Bank - can't make a payment due to website and app down. I want to know why this happened.........IMMEDIATELY!!!!! They took my last payments and accepted them and then locked my account leaving me with 200 available credit and a hundred dollars (PLUS MORE FEES) owed. I spoke to a fourth person and they again said there was no way to help me but they would be more than happy to close my account. At her place of employment, she is NOT ALLOWED any type of personal telephone call!!!!!!!!!!!!!!!!!! I tried to log in to my account and it said it was locked. I’m reading these reviews. The Reserve Bank of India has introduced a complaint management system (CMS) on its website.Through this portal you can file complaints against all financial service providers such as banks and non-banking financial companies (), which are regulated by the central bank. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I read that if you make multiple payments in a month they give you a hassle. They reopen my account back up without my permission. Our content is intended to be used for general information purposes only. Even the last two which they say were the two that apparently overdid it. Checking to ensure I have correct address for double charges from Amazon fees. Since the Consumer Financial Protection Bureau opened its credit card complaint portalin Sept. 2010, more than 25,000 complaints have been filed with the … Need a more rewarding credit card? I have not made any further charges but I keep getting a notice of a higher balance. The high monthly fees and high interest charges make your balance grow like out of control kudzu. Credit One Bank was first mentioned on PissedConsumer on Mar 23, 2013 and since then this brand received 299 reviews. Although the available credit sometimes takes 2-3 days to become available that was never a problem for me as we got this card to build credit not to live off of. The whole company is just not worth your time or money. User's recommendation: Don’t do it. Trying to by meds. On the third attempt I was told to wait another 7 to 10 business for my 3rd card! I have a problem with my bank. If you want a no fee card Discover offers a secured card for as little as $200 and will return your deposit after 8 months if you behave! He had it done within a minute. Review #2257763 is a subjective opinion of poster. Since most credit-building cards require a security deposit, Credit One Bank Platinum Visa might be a good option for people who don’t have extra money and want a larger credit limit. I have never used their card. Cardholders have the option of choosing their payment due date. In that time I never missed a payment. Unsubscribe easily. They say this is to protect their customers from fraud. I took credit hits for nonpayment. A 6 1/2 year customer and not a single care about keeping them! Review #2310693 is a subjective opinion of poster. Other benefits include: Yes. Since owning this card I have paid a total of $2 if I’m not mistaken. All of a sudden the charge from that vendor went from pending to paid so now no matter what happens I am stuck with the incorrect items if they are ever sent. Copyright © 2020 Consumers Unified LLC. Credit One Bank Overview. I have cancel credit card in September 2019. I just want to pay off my account and close out this sorry company's card. But they never sent me anything requesting such a letter. I recently talked to customer service and was on a plan to pay my personal cc account . If it was fraud wouldn’t it be a different account paying on it each time? You can find contact details for Credit One Bank above. Enjoy reading our tips and recommendations. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. In addition, the BBB has placed an alert on their site informing customers of the pattern of complaints filed against Credit One Bank. Credit One Bank. I knew there was two thirds of the card available to spend. This review helpful over any amount no One would take a few days to credit back up it! Use my card at all user!!!!!!!! And give it 1.2 stars out of 5 service wise that I did the unimaginable customer! Also a fit for people who have trouble getting approved for a secured or unsecured credit delivered. 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