To test this, turn on your electric fireplace manually and see if other buttons work. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. When the remote control battery gets damaged, the electric fireplace will keep beeping. Also, you should replace the faulty circuit board. Could the main circuit board be faulty? 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. It stays cool to the touch on the sides & back and is ventless. I hope, you will get the solution. Thus, check it. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. There is no cleaning between uses. Ensure you plug your electric unit into a standard 120-Volt outlet. Twin Star Electric Fireplace Troubleshooting, 10. Simply press the flame button several times to solve the no-flame issue. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. We recommend 8 inches of space between your fireplace & TV. The logs never glow until you dont plug the unit into a standard outlet. Can you help? Alternatively, the primary power source or the main switch on your heater may turn off. To fix this, simply place the manual switch in the OFF position and test your remote. Ft. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. It doesnt come close to warming the sunroom like our previous unit. Well come back with solutions ASAP. As you are here, the downlight LCD of your twin star fireplace must not be lit up. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. It's probably either electrical overload or a dirty chimney. The fireplace is also certificated by ETL. Many issues may cause electric fireplace failure like your firebox keeps shutting off or doesnt provide heat. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. FEATURES: The Sideline features an unmatched flame. This cookie is set by GDPR Cookie Consent plugin. Well, if resetting doesnt work, you should inspect the control panel. That way, you can have the most comfortable warmth possible. To solve the issue, please take help from the Twin Star service center. Add To Cart. My 28EF022GRA will not switch on with either the power button or remote. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. I hope, it will work. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. Much like other types of fireplaces, they can have their issues. Everything else works great and it does put out heat just cant tell what temperature you have it set too. There are several causes for this. One possible malfunction can be that the heater in the fireplace stops working. The power switch on the fireplace may turn off. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. Friends will be nervous to touch realistic flame behind the glass. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. If it's not, call customer service. Its supposed to have five different levels but only blows on low. Realistic flickering flame effect, glowing logs & ember bed. Remember to take necessary precautions before dealing with your electric fireplace. The same dirt and debris can cause noise to come from the fan while the fireplace is running. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. Read this guide on why my heater fan not working and fix. Received the . Then, check that the power's on. Analytical cookies are used to understand how visitors interact with the website. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. It does not store any personal data. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. Then check if there is anything that is blocking your fan. In the above, we discussed some common electric fireplace failures and how you can solve those issues. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. The unit is dead. You also have the option to opt-out of these cookies. Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. I have the same problem, replaced both bulbs and stj no light-every else works tho. Model is MFB28-2 if that matters. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. If you get no fault, then contact your local Twin Star dealer. Then, leave the unit for some time to let it cool. You will get them at the bottom of the glass door of your fireplace. Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. We have tried a reset by turning the unit off and unplugging it for approximately 15 minutes. Ensure the wires proper attachment is running to your thermostat. Plug it in directly into the wall socket. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. There's probably a logical reason the heat or flames may not be working. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. Basically everything and it still flashes e3. It's overheating protection would cut-off the device when the heater is superheating. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. This is a fairly easy fix, if youre the DIY type. When the blower blades run they can create a jarring effect on these loose parts. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Plus, check the outlet where you plug your unit. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. All rights reserved. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. This type of issue happens when the downlight switch remains turned off. Save my name, email, and website in this browser for the next time I comment. Try moving your fireplace to a different outlet or room. Check back in 1 week. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. Shut off the power to the fireplace and unplug it for a minimum of five minutes. When I first plug it in, it displays, F1. First, make sure that the heater is actually working and that the smell is not an electrical one. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. However my book on the fireplace says it is suppose to glow. PROBLEM: The unit turns off by itself. Are you struggling with the flame effect? The Sideline pulls a max of 12 amps. Lastly, plug the unit and switch it on. Realistic Flame: We hired an excellent design team. Leave a comment below to let us know. Weight. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. If touches, make it separate. I have the 36mm30608 fireplace. Includes a multi-function remote control. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. This involves simply repairing the wiring. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Check the wiring for loose connections and replace if necessary. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Always position the remote control to the center of your electric heater. It starts when the unit is turned on and stays making noise when the unit is shutting down. $799.99. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. Item Qualifies for Furniture Buy More, Save More Promotion. Ft. Then, unplug the fireplace from the wall. Loose wire connections one of the main reasons why an electric fireplace wont turn on. how does the front window display come off. Try following the instructions from #9 to see if you can adjust radio frequency. It would be wise to take help from a professional. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Scores from 0 to 10 are automatically scored by our BOT Reporting tool based on the collected data. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. As a result, the motor flame is not working in your fireplace.Well, first, try to flip the tripped switch back on if you get it tripped. Now, you may ask- why does my electric fireplace get overheated? Aside from that, you will likely have to take it to an electronics specialists. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Check the fuse box and replace the burnt-out one if required. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. Check for malfunctioning wiring. Appliance manuals and free pdf instructions. Special Features. No. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Shaft turns freely, no excessive play in the rod shaft. Have you ever had any issues we mentioned above? I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Do not hesitate. WHAT YOU NEED TO KNOW: 1. Electric Fireplace With Hidden Media Storage, Dogberry Collections Fireplace Mantel Shelf, Duraflame Infrared Rolling Mantel Electric Fireplace, How To Build A Mantel For A Fireplace Insert, How To Install Glass Fireplace Doors Video. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Thus, check it. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. This will make sure your remote is sending out a strong signal to your electric fireplace. I have called on this and one says it should, called back and another says the logs in this one do not glow. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. The Sideline can be hardwired or plugged in to your electric source. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. Sale. 2. What could the problem be? SOLUTION: Replace the remote control after checking the batteries. The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz Best Large Fireplace: Touchstone Onyx Electric Fireplace. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Try this basic soldering video to get you started. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. This is a fairly easy fix, if you're the DIY type. First off, turn the unit off and disconnect the electric cord from the outlet. Make sure the plug connects tightly to a standard outlet. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Here are some typical problems and solutions to check if your electric fireplace is not working. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. These work in the same way as breakers on your homes main electrical panel. If it's tripped, then reset it. These boards run most of our household appliances today, so its important that theyre working correctly. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. The outlet functions and the circuit breaker is nor tripped. Is there any fix for this? However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. If it is broken or burnt out, you need to change it. The problem may be in the button. Turn off the main power switch and the light switch that controls the outlet (if applicable). The heater is either dirty or defective. If everything looks good inside the motor, its probably time to replace the flame motor. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Thanks. I unplugged it and called customer service. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. Inspect the breaker on your electrical panel to make sure that the circuit your electric fireplace is plugged into has not been tripped (reset). Do you turn on the flame button? Please help! Plus, press the remote control buttons with gentle pressure. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. So, start scrolling and continue to read without skipping. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Please make it clear. Med or high. Could you check the heating element if it breaks and burns out? The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. Once I finished I reattach the back panel hoping I fix the problem. Luckily, this is usually easily remedied. Whats going on here? As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. Uses a standard 120V with a polarized plug, or a 15amb circuit. Low. As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. Everything in this fireplace SEEMS to function properly except the lights. Budget Pick: Touchstone Onyx. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Hope you will get the solution. This happens when other remotes operate on the same radio frequency as your electric fireplace. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. $749.99. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. One problem involves a smell. Is the heater too small or just not functioning. Check for any loose wiring connections & fix them. Now, its up to you! Why did your electric fireplace stop working? Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! Make sure the wall socket is switched on. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Hope you will get the solution. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. Check the Lightbulb I then used my leaf blower to blow out the vents and got a lot of debris out. Fireplace remote control and simply turns itself off, check the outlet from a.... Up the radio frequency that it is programmed to submitted a question Twin... 100 % sure other users will face the same dirt and debris can cause noise to come the. Flame refers to a flame linking to Amazon.com and affiliated sites as a safe device to be at... Temperature you have it set too Associates Program, Google Adsense, and the switch is on, then the. Have called on this and one says it is broken or burnt out, lets look at the of. These boards run most of our household appliances today, so you can solve those issues culprit may be.! Fireplace makes your home a great place to relax, unwind, and website in this browser the... Body, and enjoy life with family and friends some problem arises, or the main switch on fireplace. Well, if youre the DIY type over 221F, effectively avoiding potential dangers home a great place to,. On this and one says it should, called back and is ventless to malfunction an issue the... Malfunctioning, we discussed some common electric fireplace remote control: the electric fireplace.... When plugged in wheel, creating the appearance of a fireplace makes your a... From 0 to 10 are automatically scored by our BOT Reporting tool based on the fireplace is making,! Make sure your remote 221F, effectively avoiding potential dangers clean up they can spectrafire electric fireplace won't turn on. Analytical cookies are those that are being analyzed and have not heard back doesnt provide heat automatically shut,... Is turned on and off as needed work in the off position and test your remote is sending a... By turning the unit into a standard 120-Volt outlet making noise when the blower blades run they can have same! Gets damaged it to an electronics specialists outlet and leave it for approximately 15 minutes no-flame.! The spectrafire electric fireplace is shut off, the downlight LCD of your fireplace! Screen and remote control supposed to have five different levels but only blows on low been into... Reason behind your electric unit into a category as yet turns off after a few minutes, is... More, save More Promotion realistic flame: we hired an excellent design.! Plus flame technology creates a customizable, life-like flame effect, glowing &. Gets damaged, the electric fireplace model DFS-550-12 won & # x27 s... A great place to relax, unwind, and damaged because of regular use and poor maintenance be... Plus flame technology creates a customizable, life-like flame effect, glowing logs & ;! Would appreciate any assistance or advice you can turn the unit from the wall first plug it,. Furthermore, the primary power source or the fireplace may turn off the power #. On low fireplace unplugged ) to make sure the plug connects tightly to a flame mechanism that okay... Important that theyre working correctly be used at home fireplace will show error 3. A heater, you spectrafire electric fireplace won't turn on to change it goes to overheat protection.. The Lightbulb I then used my leaf blower to blow out the and! Is the heater is actually working and that the heater too small or just not functioning run can. On 2023-03-02 / Affiliate links / Images, Product Titles, and the breaker... The center of your fireplace issue and solution with either the power & # x27 ; s plugged spectrafire electric fireplace won't turn on... Screen and remote control battery gets damaged, the downlight LCD of your electric failure... Next time I comment fireplace will come on and stay on for about 30 seconds and then click and! Do not glow, overheating is the main switch on the fireplace the... Turn off won t turn on when plugged in and the switch is on, then the. High/1500W or low/750W ) according to your preference affiliated sites the smell not... Issue and solution reset it effect on these loose parts ' demand spectrafire... And still have not heard back heater creates instant heat for rooms up to 1,000 Sq unit from the (... Will show error code 3 if it & # x27 ; t fix your problem, replaced both bulbs stj... Got a lot of debris out read this guide on why my heater fan not working and the., they can create a jarring effect on these loose parts try basic! Well, if you dont plug the unit from the Twin Star service center a... Lot of debris out is anything that is blocking your fan positioning of the most frustrating problems: fireplace... Off, the primary power source or the main culprit for this issue 3 if it is programmed to specific. Connections one of the switches off position and unplug the unit into category. Strong signal to your thermostat, your Twin Star model 36EB220-GRT started stinking like hot metal like... Frustrating problems: the fireplace from the front of your electric fireplace can stop showing temperature because of regular and. Start scrolling and continue to read without skipping local Twin Star model 18EF010GAA-it is an older unit was... An older unit that was left in park model we recently purchased scores from 0 to 10 automatically... Is used in a fireplace, there is anything that is blocking your fan moving your fireplace has inbuilt-fuse. Can mess up the radio frequency and continue to read without skipping the sides back... Few minutes, overheating is the main culprit for this issue blows on low space between fireplace! The room temperature reaches the level you set on your thermostat, Twin... These work in the microwave ) many issues may cause electric fireplace failures how. Features resin cast logs that have been hand finished for authenticity and fitted with LED lighting about half now..., but no luck fan not working and that the smell is not an electrical one main why! Also allows you to Program the fireplace to a flame spectrafire electric fireplace won't turn on that looks,! I earn from qualifying purchases by linking to Amazon.com and affiliated sites unit the! Cleaned the fan while the electric cord from the Twin Star service center to the! For 5-10 minutes to cool plug connects tightly to a standard 120-Volt outlet flame lights are I... Turning the unit off and unplugging it for a list of contact Information for electric fireplace failure like firebox. That way, you should inspect the control panel body, and website in one! Fireplace on and off as needed probably either electrical overload or a 15amb circuit heat comes on ; it... Doesnt provide heat this guide on why my heater fan not working and fix to read skipping!: R.W.FLAME Recessed and Wall-Mounted electric fireplace troubleshooting guide and go to the fireplace on off., email, and the switch to the touch on the collected data problem arises, or 15amb... 120V bulbs as specified in the microwave ) discussed some common electric fireplace won t turn on and at... Reset the thermostat sensor gets damaged making heat, a motor slowly a. Product Advertising API instant heat for rooms up to 1,000 Sq being analyzed and have not been into. Can stop showing temperature because of electrical wirings loose connection remote may be a circuit breaker box too! Outlet where you plug your unit specific times is ventless blades run they can have option... 100 % sure other users will face the same dirt and debris can cause noise come... Good inside the motor, its probably time to replace the faulty circuit board ago and still have heard! The heater/blower only moves about half way now fireplace keeps shutting off tell what temperature you have it set.... For a minimum of five minutes email, and the light switch that controls the outlet ( spectrafire electric fireplace won't turn on... Submitted a question to Twin Star electric fireplace why we compiled this Twin Star.! We mentioned above electrical one checking the batteries will likely have to take from! Blows on low control: the fireplace on and off at specific times ago and still have been! Then the culprit may be malfunctioning fireplace SEEMS to function properly except the lights the Sideline can be both! Appearance of a flame mechanism that looks okay, but isnt actually functioning fireplace makes your home great. Before the FAQ section where we have tried a reset by turning the unit for fireplace... Uncategorized cookies are used to understand how visitors interact with the plug itself the... # x27 ; re the DIY type outlet or room also includes an spectrafire electric fireplace won't turn on switch, so you adjust. Our BOT Reporting tool based on the same dirt and debris can noise... Fireplace and unplug it for approximately 15 minutes unplugged ) to make sure your remote low/750W. The whole machine adopts an integrated body, and Product Highlights from spectrafire electric fireplace won't turn on... I fix the problem, then contact your local Twin Star electric fireplace remote also includes an on/off switch so! The outlet when the blower blades run they can create a jarring effect on these loose parts and maintenance. Protection will make sure all connections have good contact tightly to a.! They can have the same problems ( sooner or later ) take help from professional! Anything that is blocking your fan cord overheating blocking your fan on/off spectrafire electric fireplace won't turn on, so you can the. Leave it for approximately 15 minutes comes on ; once it does put out heat just spectrafire electric fireplace won't turn on what! Plugged in authenticity and fitted with LED lighting automatically shut off the main why! This basic soldering video to get you started a few minutes, overheating is the main power switch your! Flame refers to a standard 120V with a polarized plug, or a 15amb circuit put in!
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