You wont get switching compensation if you are a business energy customer or if your supplier has gone bust. With gas prices at $4 per gallon at the pump and inflation rising at every turn, I want customers who need this money for the family budget to get it now. For Entergy New Orleans customers: There is no income qualification for residential customers to receive a credit on late fees. Click Continue. Entergy Mississippi customers can now sign up for an $80 refund check. Also, keeping an eye on the credit card statement is important to keep it clean to build a good credit score. The federal ruling said "we will require a refund amount" to customers, noting the "refund amount is intended to compensate customers for the excessive revenue requirement incurred as a result of SERI's noncompliance.". In that case, it is wiser to apply for the refund through the same medium as well. As an alternative, you can utilize the negative balance instead of applying for a refund as well.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'cfajournal_org-medrectangle-3','ezslot_3',143,'0','0'])};__ez_fad_position('div-gpt-ad-cfajournal_org-medrectangle-3-0'); Let us discuss what a credit balance refund is, the reasons, and the methods to apply for it. The Federal Energy Regulatory Commission is handling the case because Grand Gulf is a wholesale power supplier for Entergy electric utilities in Arkansas, Louisiana and Mississippi. They may ask you for a current meter reading. It is a hedge against spikes in natural gas prices and to prevent a $180 annual rate increase in 2023. Material from the Associated Press is Copyright 2023, Associated Press and may not be published, broadcast, rewritten, or redistributed. In some ways, a negative balance may give you a little benefit. If you opt to convert your credit card rewards into cash, it may arrive at a time when you had zero credit balance. WebIf my missing check arrives, and you credit it to my account, can I call you and have you refund that money to me by sending me a check? Some suppliers ask for an upfront payment when you start a contract so you keep a credit balance too. JACKSON, Miss. If you had already paid the bills in full, the reversal transaction may also result in a negative balance. JACKSON, Miss. Customers are also encouraged to use the myAdvisor tool onmyentergy.comto manage their energy usage. The federal formula has Mississippi picking up 33% of the costs while the two Louisiana utility entities divide the remaining 31%. Based on the recovery-cost structure for Grand Gulf established by the Federal Energy Regulatory Commission, Entergy Arkansas is responsible for 36% of Grand Gulf's operating costs for the life of the plant. Public Service Commissioner Brandon Presley said the refund is a result of Public Service Commission action last month in the closing of litigation filed by the PSC that produced a historic $300 million settlement. Applications will be processed and administered through the following United Way partners: While applications will be available online at the aforementioned United Way web pages, United Way partners will provide any additional application details within their respective parishes. Entergy then asked for a rehearing of the case and more time to issue the refund. Once the transaction dispute is resolved and the balance is confirmed in your credit account, you can apply for a refund. Learn More. While SERI disagrees with the FERCs decision to order refunds, SERI remains committed to a global settlement as the best means to reach a fair and reasonable resolution to the ongoing disputes at FERC. Federal regulators have ruled that Entergy Corp. owes refunds to ratepayers in Arkansas and Louisiana that could top $500 million and are related to the utility's Sometimes, when a customer has settled the full amount of the credit card bills, it may receive a reversal or canceled transaction amount. The states joined in a lawsuit that claimed the company overcharged customers to operate the facility. Our job at the PSC is to be a watchdog, not a lapdog agency and this $80 refund is a direct result of our action to protect the pocketbooks of Mississippians against over-profiting by corporate monopolies. Most of the customers pay their bills in installments. The Entergy operating companies receiving refunds will coordinate with their retail regulators to determine how these refunds will be credited to customers. This document may not be reprinted without the express written permission of Arkansas Democrat-Gazette, Inc. Material from the Associated Press is Copyright 2023, Associated Press and may not be published, broadcast, rewritten, or redistributed. Entergy New Orleans - $34 million. All rights reserved. Entergy had planned to pass the added cost on to consumers beginning in January. Customers who do not elect to receive a check will automatically receive an $80 credit on their September bill from Entergy. Youll find details of your current supplier on a recent energy bill. WebThe $80 refund to all 421,000 Entergy customers is the direct result of the Public Service Commissions action last month in a historic $300 million settlement. using less energy than you pay for. Please enable JavaScript in your web browser to get the best experience. You may need to apply for a credit balance refund for several reasons. You are unlikely to receive a refund if it is a temporary transaction or an error. If customers suspect a scam, they should call us at 1-800-ENTERGY or visit entergy.com/scams for more information. Credit card payment fees for all residential customers will be credited back to the customers account, effective July 1. recently announced order from the Federal Energy Regulatory Commission, RWE and Entergy partner to define route to market for offshore wind in the Gulf of Mexico, Entergy Texas declares quarterly dividend on preferred stock, Entergy seeking to boost economic development in Louisiana through renewable power expansion. Print Headline: Entergy refunds due in Louisiana, state, U.S. finds. READ MORE:Clinton voters approve 2% hike on restaurant tax to pay for recreation upgrades, READ MORE:Mississippi collected $7.4B in 2022, shattering records. Nevertheless, Entergy said in FERC filings that federal regulators' decision to move forward with the case "suggests that SERI may be liable for refunds at a level that well exceeds SERI's ability to pay and thus jeopardizes Grand Gulf's ability to continue.". Supplier refunds money owed on a credit balance within 10 working days of sending a final bill. Transfer of Credit Balance: A credit balance may be transferred from one account to another, provided both accounts share the same account holder. Entergy contracts with BillMatrix to take customer payments by credit, debit, ATM cards or electronic check. For example, if a supplier works out your bills from quarterly usage data but you pay a monthly amount. I fought hard to give each Entergy customer the option to get this $80 in the form of a check rather than just a bill credit. Yes. Call 1-800 SERI has calculated the total refunds due to each Entergy operating company buyer under the Unit Power Sales Agreement as follows: Entergy Arkansas - $41.6 million. Websix weeks from a switch to send a final bill. Fortextphone, dial 18001 followed by the helpline number. Click here to subscribe to our newsletter. Another way of handling the negative balance is by contacting the credit card network directly. WebQ. Louisiana officials were more forthcoming. This is an archived article and the information in the article may be outdated. If there was an error from the credit card issuer, it might get resolved automatically. Chase Sapphire Preferred Vs. Capital One Venture: Which One is Right for You? How to contact Ombudsman and Citizens Advice who can help at anytime. Qualifying customers to receive $150 credit. Entergy contends its accounting procedures related to Grand Gulf will deliver $69 million in savings to ratepayers over the remaining life of the plant, which is licensed to operate through 2044. You may need to present transaction dispute evidence here as well. Customers can apply through their local United Way starting on Wednesday, Aug. 17, at 9 a.m. Examples of eligible energy efficiency upgrades available at little to no cost include LED bulbs, smart thermostats, AC tune-ups, duct sealing and insulation. Entergy Mississippi is offering a one-time $150 bill assistance credit to some electric customers who meet certain criteria. Entergy claimed the rate increases were needed to make up for federally ordered reimbursements that the Arkansas utility made to other Entergy-owned utilities in neighboring states. Select the I have a credit balance on my account option. "This was a big win for every Arkansas Entergy customer," Steve Cousins, executive director of Arkansas Electric Energy Consumers Inc., said Wednesday. This stems from the June announcement that the Public Service Commission reached a $300 million settlement with Entergy and other unnamed parties. Presley says this will prevent a $180 rate increase in 2023 along with a moratorium on certain profits of Entergy for four years. Then-Chairman Ted Thomas resigned and was replaced by Katie Anderson in September. There are several methods to apply for a refund. The AP will not be held liable for any delays, inaccuracies, errors or omissions therefrom or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing. Thus, there are no negative implications of having a negative balance on your credit card. A negative balance is shown as zero on your credit history. Refunds are based on electric usage, but the average residential customer will receive about $8 as a billing credit, Entergy said. We believe those credits fulfill the remedy FERC outlined Dec. 23, 2022. All rights reserved. parents a nervous wreck after daughter goes missing in New Orleans, $1 million lottery ticket sold in Mississippi, Sheriff: Shooting death of Rankin County teen believed to be a tragic accident, Siblings grieve loss of their parents after tornado hit McNairy, Request a First Alert Weather School Visit. If you are struggling with energy costs, there's practical advice and information on what you can do and support services in our Help With Bills guide. There could be credit on a closed account when youve: Suppliers must take steps to return money if you have credit on a closed account. Basics for Taking Advantage of Federal Solar Tax Credits. ", In 2021, System Energy Resources Inc. provided a one-time credit of $25 million to customers related to the accounting issue. (WLBT) - Public Service Commissioner Brandon Presley announced that Entergy customers of Entergy Mississippi can apply for a one-time $80 refund from the companys website. However, once the negative balance in your credit account is confirmed, you can expect to receive the amount in 3-5 business days. Most customers pay their credit card bills through fund transfers from their checking accounts. Louisiana regulators also have declined Entergy's settlement offers. Public Service Commissioner Brandon Presley said Wednesdaythat customers of Entergy can begin signing up to receive a one-time $80 check from the states largest electric utility starting Aug. 1 using the companys website. Always ask for further information before giving your personal details. Copyright 2022 WLBT. WebDeposit to be billed in one (1) installment. With gas prices at $4 per gallon at the pump and inflation rising at every turn, I want customers who need this money for the family budget to get it now.. 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Settlement proceeds will go toward the one-time $80 refund to customers in an effort against spikes in natural gas prices. Mississippi ratepayers will receive either an $80 payment or account credit under the agreement and the state commission also said the money would offset potential natural gas price spikes. All rights reserved. New substation and distribution powerlines being constructed in Carlyss, Know whats below - call 811 before you dig, Entergy-Sponsored Tree Planting Marks 500 Trees Planted Along The Lafitte Greenway, Photo ID (drivers license or state-issued ID, passport). Power lines can kill. Customers can receive incentives for installing energy efficient upgrades through the Entergy Solutions program for Entergy Louisiana customers and the Energy Smart program for Entergy New Orleans customers. WebConsumers Energy electric customers, who meet any of the following criteria, may qualify for a customer outage credit: Service interrupted for more than 120 hours (five days) during catastrophic conditions (10 percent or more of a utility's customers affected), service interrupted for more than 16 hours during normal conditions, or service interrupted 8 or There are several methods to apply for a credit balance refund. In its release Monday, Entergy said it would appeal though it added that the rulings do not mean refunds for customers. An address can also help them find the account if you dont have any old bills. If suppliers breach a standard they must compensate you. What Is Financial Gearing? Entergy Mississippi customers who opt for an $80 check have from Aug.1 through Aug. 17 to register using their MyEntergy account at entergy-mississippi.com for their refund. Eligibility requirements by household size and income: Along with the $4.4 million pledge, a $425,000 supplemental donation will be made to Entergys The Power to Care program to help low-income older adults and customers with disabilities in Louisiana with their bills. For instance, a credit card statement may show bank charges or commission that wasnt supposed to be on the billing line. I fought hard to give each Entergy customer the option to get this $80 in the form of a check rather than just a bill credit. Neither these AP materials nor any portion thereof may be stored in a computer except for personal and noncommercial use. In summer for example. Credit Balances will not be refunded if a same account holder has a debit balance on other accounts. If you think you are due a credit refund or havent been compensated for a breached standard, contact the supplier to tell them. Your bank or the credit card issuer does not report the negative balance to any of the credit score bureaus. For Active Accounts: Any overpayment made by a customer will be reflected as a credit balance on the customers account and will be applied to future bills. Instead, applying the suppliers taking payment at different times in a billing period. As a result of the Mississippi settlement, SERI owes no additional refunds to Entergy Mississippi. Or youre choosing to build up your credit balance to spread the cost across the year. Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system. The Government has also announced an Energy Bills Support Scheme to help people deal with rising bills. It can also help you in credit utilization. It is a hedge against spikes in natural gas prices and to prevent a $180 annual rate increase in 2023. Also, it does not offer any benefit to you. In some situations, you may end up with a large negative balance. The credit for late fees, effective June 1, will be applied automatically to customer accounts. 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